Introduction
These Terms and Conditions (“Terms”) govern your use of the services provided by Horion Marketing (“the Agency,” “we,” “us,” or “our”), located in London, UK. By engaging with our services, you (“the Client”) agree to comply with and be bound by these Terms.
1. Services
1.1 Scope
The Agency offers a range of digital marketing services, including but not limited to search engine optimisation (SEO), social media management, content creation, paid advertising, business development, and website development.
1.2 Custom Services
Specific services and deliverables will be outlined in individual contracts or proposals provided to the Client.
2. Engagement and Payment
2.1 Proposals and Contracts
The details of the services, timelines, and fees will be specified in a proposal or contract. Both parties must agree in writing before commencement.
2.2 Payment Terms
Payments are due as specified in the proposal or contract.
2.3 Late Payments
The Agency reserves the right to suspend services until payment is received.
2.4 Currency
All fees are quoted and payable in GBP.
3. Client Responsibilities
3.1 Information and Cooperation
The Client agrees to provide all necessary information, access, and cooperation required for the Agency to deliver the agreed services.
3.2 Content and Material
The Client is responsible for the accuracy, legality, and intellectual property rights of any content or materials they provide to the Agency.
4. Confidentiality and Data Protection
4.1 Confidential Information
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement.
4.2 Data Protection
The Agency will comply with the UK Data Protection Act 2018 and applicable laws. The Client consents to the processing of personal data in accordance with our Privacy Policy.
5. Intellectual Property
5.1 Agency's Work
The Agency retains intellectual property rights to methods, processes, and tools used during the project.
5.2 Client's Content
The Client retains ownership of any content provided to the Agency.
5.3 License
The Client grants the Agency a non-exclusive license to use their content for service delivery.
6. Limitation of Liability
6.1 No Guarantees
The Agency does not guarantee specific results. Outcomes may vary due to factors beyond control.
6.2 Liability Cap
The Agency’s liability shall not exceed the total amount paid by the Client.
7. Termination
7.1 Termination by Either Party
Either party may terminate the agreement with written notice if a breach is not resolved within 30 days.
7.2 Effect of Termination
The Client will pay for all work completed up to termination. Materials will be returned.
8. Dispute Resolution
8.1 Governing Law
These Terms are governed by the laws of England and Wales.
8.2 Dispute Resolution
Disputes will first be resolved through mediation, then courts of England and Wales if necessary.
9. Miscellaneous
9.1 Amendments
The Agency reserves the right to update these Terms at any time.
9.2 Severability
If any provision is unenforceable, the remaining Terms remain valid.
9.3 Entire Agreement
These Terms constitute the full agreement between both parties.