terms and conditions
Introduction
These Terms and Conditions (“Terms”) govern your use of the services provided by Horion Marketing (“the Agency,” “we,” “us,” or “our”), located in London, UK. By engaging with our services, you (“the Client”) agree to comply with and be bound by these Terms.
1. Services
1.1 Scope:
The Agency offers a range of digital marketing services, including but not limited to search engine optimisation (SEO), social media management, content creation, paid advertising, business development, and website development.
1.2 Custom Services:
Specific services and deliverables will be outlined in individual contracts or proposals provided to the Client.
2. Engagement and Payment
2.1 Proposals and Contracts:
The details of the services, timelines, and fees will be specified in a proposal or contract. Both parties must agree in writing before commencement.
2.2 Payment Terms:
Payments are due as specified in the proposal or contract.
2.3 Late Payments:
The Agency reserves the right to suspend services until payment is received.
2.4 Currency:
All fees are quoted and payable in [Currency, e.g., GBP].
3. Client Responsibilities
3.1 Information and Cooperation:
The Client agrees to provide all necessary information, access, and cooperation required for the Agency to deliver the agreed services.
3.2 Content and Material:
The Client is responsible for the accuracy, legality, and intellectual property rights of any content or materials they provide to the Agency.
4. Confidentiality and Data Protection
4.1 Confidential Information:
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement.
4.2 Data Protection:
The Agency will comply with the UK Data Protection Act 2018 and any other applicable data protection laws. The Client consents to the processing of personal data in accordance with our Privacy Policy.
5. Intellectual Property
5.1 Agency's Work:
The Agency retains the intellectual property rights to any methods, processes, and tools developed or used during the project.
5.2 Client's Content:
The Client retains ownership of any content provided to the Agency. The Agency will not use such content beyond the scope of the agreed services.
5.3 License:
The Client grants the Agency a non-exclusive license to use their content for the purposes of delivering the services.
6. Limitation of Liability
6.1 No Guarantees:
The Agency does not guarantee specific results from its services. The Client acknowledges that success in digital marketing can be influenced by many factors beyond the Agency’s control.
6.2 Liability Cap:
The Agency’s total liability for any claim arising out of or in connection with the services shall not exceed the total amount paid by the Client for the services.
7. Termination
7.1 Termination by Either Party:
Either party may terminate the engagement with written notice if the other party breaches a material term of these Terms and fails to remedy the breach within 30 days of receiving notice.
7.2 Effect of Termination:
Upon termination, the Client will pay the Agency for all work performed up to the termination date. The Agency will return any Client materials in its possession.
8. Dispute Resolution
8.1 Governing Law:
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
8.2 Dispute Resolution:
Any disputes arising out of or in connection with these Terms shall be resolved through mediation. If mediation fails, disputes will be settled by the courts of England and Wales.
9. Miscellaneous
9.1 Amendments:
The Agency reserves the right to amend these Terms at any time. Any changes will be communicated to the Client and will take effect immediately upon communication.
9.2 Severability:
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
9.3 Entire Agreement:
These Terms, along with any proposal or contract, constitute the entire agreement between the parties.